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"What is really important for me as a mother, has been having someone involved who I can trust, confidentiality and to know that if anything happened to me, they would pick it up and make sure that the participants have the support around them."
-Parent of a support coordination participant
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“The Participant is a high needs individual, and complex with comobility diagnosis. There is a high range of challenging behaviours. They bring a very positive behaviour support model to the house. They are very focused on a well developed methodology, based on the best practice framework of positive behaviour modelling.”
-Parent of an Individual support participant
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“They are very carefully about introducing new people and training of new people.”
-Parent of an Individual support participant
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"Ebony is amazing at getting the whole care team together and on the same page"
-Parent of a support coordination participant
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"They are very skilled support coordinators, and I expect that for my kids. I am very careful for who I chose to be around. They are kicking goals. There is a collaborative working relationship"
Parent of a support coordination participant here
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"The Support Coordinator has some great contacts. She came recommended and has established links with a number of existing providers"
-Parent of a support coordination participant